Refund policy

Ventarise.com is committed to providing a transparent and dependable shopping experience. If you are not fully satisfied with your order, we offer a 30-day return and exchange policy starting from the date of delivery.

Eligibility:
Items must be unused, in original packaging, and in the same condition as received.

How to Start a Return:
Please contact our support team at TinaHowell9777@hotmail.com with your order number and reason for return. We will provide return instructions and assist you throughout the process.

Refunds:
Once your return is received and inspected, refunds are processed within 5–10 business days and issued to your original payment method.

Exchanges:
If an exchange is requested, a replacement will be shipped after the original item has been received and verified.

Return Shipping Costs:
Return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect.